Zippy Web Refund Policy:

At Zippy Web, we are committed to ensuring your satisfaction with our services and products. We understand that sometimes plans change, and you may need to request a refund. Our refund policy is designed to be fair and straightforward for all parties involved.

Zippy Web Pro Rata Refunds for all build Plans.

Our build plans are offered on a pro rata basis. This means that if you purchase a plan and decide to cancel before the project is fully completed, you will receive a refund proportional to the amount of work completed.

For example:

- If you purchase a 5-page website build and we have completed work equivalent to 2 pages, you will be eligible for a 60% refund of the total plan cost.

Zippy Web Pro Rata Refunds for Other Product Plans including hosting and all other services offered:

All other product & service plans offered by Zippy Web are also eligible for pro rata refunds. The refund amount will be calculated based on the proportion of the work completed at the time of the refund request.

Zippy Web Refund Process:

- Refund Method: All refunds will be processed using the same payment method used for the original purchase. 

- Processing Time: Please allow up to seven business days for the refund to be processed and reflected in your account.

How to Request a Refund:

To request a refund, please contact our customer service team at info@zippyweb.uk or Whatsapp us on +44 7543 633745. Provide your order details and the reason for your refund request. Our team will review your request and process it in accordance with our refund policy.

We value your business and aim to provide high-quality services and products. If you have any questions or concerns regarding our refund policy, please do not hesitate to reach out to us.

Thank you for choosing Zippy Web.

Zippy Web Customer Support Team